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Terms & Conditions

1. Privacy Policy

We keep all of your personal information private and will only contact you to send information about Ayahuasca Spirit Healing Center. We will not share or sell your information with our knowledge. All medical, personal, and spiritual information remains confidential, and is only shared with our shamans and necessary staff / facilitators.

We collect your information when you maybe register for a workshop, fill out a form (such as the contact form), sign up for a newsletter, or enter other information on our site. You may be asked to enter your name, email address, mailing address, phone number, credit card information, medical history, or other details to facilitate the booking process.

We may use your personal information to process your transactions, communicate with you and send information regarding your booking, or to send information regarding activities of the Ayahuasca Spirit Healing Center.

2. Terms & Conditions

Please note that our policies are subject to change at any time without giving priory notice.

  1. All reservations require a 50% electronic deposit of the total retreat amount.

Your reservation is securely payable through PayPal and is your commitment to saving your spot for a retreat. Please note that a 50% deposit is due for each person attending, so in the case of traveling as a couple or group each person is responsible for their portion of the payment.

  1. The remainder of your payment is due upon arrival in cash (as unworn and unmarked USD).

A local hotel will be our meeting point at the start of your retreat (this location is disclosed during reservation correspondence). The remaining balance will be due at this time in clean and unmarked United States dollars, as most of our operations in Peru are completed in cash. To avoid fraudulent bills, Peruvian banks are unlikely to accept any bills with signs of wear or tear for exchange; because they can be quite meticulous about this it is necessary we ask the same of you.

Please do not depend on withdrawing your remaining balance while in Peru as there is often a daily or weekly limit of $200-400 USD depending on the bank you visit and your personal bank card.

**Tip: If you ask your teller politely inside your local bank they are usually very understanding and will source good quality bills for you to withdraw.

  1. In the case of last minute registration, such as while in Peru, the full balance is to be paid before starting your retreat.

The same policy of paying 50% electronically can be applied, however, the full amount paid in cash is greatly appreciated in this case.

  1. If you decide to leave your retreat early there will be no refunds, and you are responsible for travel expenses and accommodations thereafter.

We understand there may be some unforeseeable circumstances that cause you to choose to leave your retreat early. Unfortunately, we are not able to offer a refund in this case, but we will compassionately try to assist in arranging your travel back to the main city of Pucallpa. Kindly note that our staff is not beholden to do so however, and that you will be responsible for any expenses incurred during your travel back.

  1. In the case of being late to your retreat, you may join and finish out the remaining amount of time at our discretion.

We highly recommend you plan your arrival to Pucallpa 1 or 2 days in advance to the retreat to mitigate chances of being late to our meeting point. In the event of extreme delays, such as weather affecting your flight, please contact our staff as soon as you are aware. We will do our best to accommodate extenuating circumstances at our discretion, but please note we are unable to prorate any missed days and you are responsible for any additional expenses to travel from the city to the center. You may choose to use your initial 50% deposit towards a future retreat instead, as space allows.

  1. Return policy

There are no refunds available for cancellation, however in the event of canceling with the intent of rescheduling for yourself, please be in contact with our staff as soon as you aware.

Any person receiving a transferred deposit, must complete a medical screening and approval by our intake staff as is required of all our guests before being accepted.

An electronic deposit cannot be applied towards any remaining balance, for yourself or for another guest. Balances due at the start of any retreat are required to be paid in cash.

We are not responsible for refunding travel expenses. In the event of cancellation for any reason, we cannot be responsible for travel expenses. For this reason, we recommend considering travel insurance that has a “cancellation for any reason” policy so that you may be compensated through that agency.

  1. We are committed to providing a safe and loving atmosphere and as such there are offenses we consider intolerable that will lead to expulsionwithout a refund:
  • Sexual harassment towards any guest or staff
  • Behavior that puts your or another’s safety at risk
  • Bringing or consuming any substances/drugs
  • Possession of or threatening another with any weapon
  • Disruptive, aggressive, or abrasive behavior that creates discomfort or interferes with the healing process of other guests
  • Theft

We appreciate you committing to contributing to a respectful, constructive, and loving space for yourself and your fellow guests.

  1. If we must cancel the retreat to unforeseen circumstances (such as natural disaster or political unrest) we will refund the amount that has been paid or apply it towards a future retreat as space allows.

In the unlikely event that we have to close the center for any reason, you will be contacted and refunded the amount you have paid toward your retreat or to reschedule as space allows. We are not, however, responsible for any travel expenses.

  1. We reserve the right to withhold any ceremony if deemed medically unsafe. All guests are required to go through a medical intake assessment before acceptance.

For the safety of all our guests, it is utterly important that you are current and honest with any and all of the medical conditions, medications, herbs or supplements you may have or are taking. A medical assessment will be completed by our intake coordinator before acceptance to ensure compatibility with the plant medicines offered at our center.

To avoid adverse interactions, we may choose to withhold any ceremony at our discretion, this includes ayahuasca, rapé, pre-ayahuasca purgatives, and any other plants or medicines we use at the center.

  1. We reserve the right to not accept guests.

For your safety and others, we may choose to refuse admittance at our discretion. In this case (with the exception of having committed any of the offenses listed in number 7) you will be refunded any amount paid toward your retreat.

3. Embedded Content

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:

Facebook

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

Twitter

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

Youtube

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:
  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us.

7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AncoraThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to AncoraThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.