Terms & Conditions

2. Terms & Conditions

Please note that our policies are subject to change at any time without giving priory notice.

1. All reservations require a 50% electronic deposit of the total retreat amount.

Your reservation is securely payable through PayPal and is your commitment to saving your spot for a retreat. Please note that a 50% deposit is due for each person attending, so in the case of traveling as a couple or group each person is responsible for their portion of the payment.

2. The remainder of your payment is due upon arrival in cash (as unworn and unmarked USD).

A local hotel will be our meeting point at the start of your retreat (this location is disclosed during reservation correspondence). The remaining balance will be due at this time in clean and unmarked United States dollars, as most of our operations in Peru are completed in cash. To avoid fraudulent bills, Peruvian banks are unlikely to accept any bills with signs of wear or tear for exchange; because they can be quite meticulous about this it is necessary we ask the same of you.

Please do not depend on withdrawing your remaining balance while in Peru as there is often a daily or weekly limit of $200-400 USD depending on the bank you visit and your personal bank card.

**Tip: If you ask your teller politely inside your local bank they are usually very understanding and will source good quality bills for you to withdraw.

3. In the case of last minute registration, such as while in Peru, the full balance is to be paid before starting your retreat.

The same policy of paying 50% electronically can be applied, however, the full amount paid in cash is greatly appreciated in this case.

4. If you decide to leave your retreat early there will be no refunds, and you are responsible for travel expenses and accommodations thereafter.

We understand there may be some unforeseeable circumstances that cause you to choose to leave your retreat early. Unfortunately, we are not able to offer a refund in this case, but we will compassionately try to assist in arranging your travel back to the main city of Pucallpa. Kindly note that our staff is not beholden to do so however, and that you will be responsible for any expenses incurred during your travel back.

5. In the case of being late to your retreat, you may join and finish out the remaining amount of time at our discretion.

We highly recommend you plan your arrival to Pucallpa 1 or 2 days in advance to the retreat to mitigate chances of being late to our meeting point. In the event of extreme delays, such as weather affecting your flight, please contact our staff as soon as you are aware. We will do our best to accommodate extenuating circumstances at our discretion, but please note we are unable to prorate any missed days and you are responsible for any additional expenses to travel from the city to the center. You may choose to use your initial 50% deposit towards a future retreat instead, as space allows.

6. Return policy

There are no refunds available for cancellation, however in the event of canceling with the intent of rescheduling for yourself, please be in contact with our staff as soon as you aware.

Any person receiving a transferred deposit, must complete a medical screening and approval by our intake staff as is required of all our guests before being accepted.

An electronic deposit cannot be applied towards any remaining balance, for yourself or for another guest. Balances due at the start of any retreat are required to be paid in cash.

We are not responsible for refunding travel expenses. In the event of cancellation for any reason, we cannot be responsible for travel expenses. For this reason, we recommend considering travel insurance that has a “cancellation for any reason” policy so that you may be compensated through that agency.

7. We are committed to providing a safe and loving atmosphere and as such there are offenses we consider intolerable that will lead to expulsionwithout a refund:

• Sexual harassment towards any guest or staff
• Behavior that puts your or another’s safety at risk
• Bringing or consuming any substances/drugs
• Possession of or threatening another with any weapon
• Disruptive, aggressive, or abrasive behavior that creates discomfort or interferes with the healing process of other guests
• Theft

We appreciate you committing to contributing to a respectful, constructive, and loving space for yourself and your fellow guests.

8. If we must cancel the retreat to unforeseen circumstances (such as natural disaster or political unrest) we will refund the amount that has been paid or apply it towards a future retreat as space allows.

In the unlikely event that we have to close the center for any reason, you will be contacted and refunded the amount you have paid toward your retreat or to reschedule as space allows. We are not, however, responsible for any travel expenses.

9. We reserve the right to withhold any ceremony if deemed medically unsafe. All guests are required to go through a medical intake assessment before acceptance.

For the safety of all our guests, it is utterly important that you are current and honest with any and all of the medical conditions, medications, herbs or supplements you may have or are taking. A medical assessment will be completed by our intake coordinator before acceptance to ensure compatibility with the plant medicines offered at our center.

To avoid adverse interactions, we may choose to withhold any ceremony at our discretion, this includes ayahuasca, rapé, pre-ayahuasca purgatives, and any other plants or medicines we use at the center.

10. We reserve the right to not accept guests.

For your safety and others, we may choose to refuse admittance at our discretion. In this case (with the exception of having committed any of the offenses listed in number 7) you will be refunded any amount paid toward your retreat.